Privacy Policy

Betji Privacy Policy — Our Commitment to Protecting Your Data

It is our responsibility to protect every piece of information you provide to betji with the highest level of security. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept safe.

Last Updated: January 1, 2026
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How we protect your information

A quick overview of the key pillars of betji's Privacy Policy.

Encrypted data storage

All your personal data is stored on servers secured with SSL encryption and AES-256 technology. Third parties never have direct access.

Data is not shared

Betji does not sell your personal data to advertisers or third parties. Only limited information may be shared with approved partners strictly for platform operations.

You are in control

To view, correct, or delete your data at any time, please contact our support team. We will respond within 72 hours.

Transparency in Cookie Usage

Betji uses cookies solely to improve your experience. This policy clearly explains which cookies are used and for what purpose.

Regular Security Audits

Betji's security infrastructure is regularly audited by independent third-party experts. Any vulnerabilities are identified and resolved promptly.

Marketing Opt-Out

You can unsubscribe from our promotional emails or notifications at any time. We respect your preferences.

Table of Contents

1. Introduction

Betji (betji.xyz) is a trusted online gaming and betting platform for Bangladeshi users. We believe protecting your privacy is not just a legal obligation — it is a genuine responsibility we owe to you.

This Privacy Policy ("Policy") provides a full description of how we collect your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure when you use the betji.xyz website and associated mobile platform.

By creating an account or using the platform, you are considered to have read and accepted this Privacy Policy. Please read it carefully before registering.

This policy was originally prepared in Bengali. In the event of any linguistic ambiguity, the English version shall be considered definitive.

2. What Information We Collect

Betji collects different types of information from you at various stages. Details are provided below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number Account communication and security
Financial information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Transaction Information Deposit, withdrawal, and betting history Account management and fraud prevention
Device & technical information IP address, browser, operating system Security & Service Improvement
Cookies and usage data Page visits, click patterns, session duration Experience improvement and analytics

We only collect information that is genuinely necessary. Requesting or storing unnecessary personal data goes against our policy.

3. How Your Information Is Used

Betji uses your information for the following purposes:

  • Account management: To handle registration, login, password resets, and account security.
  • Identity Verification (KYC): To verify age and identity and to prevent money laundering.
  • Financial transactions: To securely process deposits and withdrawals.
  • Customer Support: To address your questions, complaints, and requests.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal compliance: To meet applicable legal requirements and regulatory obligations.
  • Promotional Communications: To inform you about bonuses and offers (if you have given your consent).
betji never sells your data to third parties for advertising purposes. You can opt out of promotional communications at any time.

4. Who Your Information Is Shared With

Betji may share your personal information only in the following limited circumstances:

  • Payment Providers: To process transactions with payment partners such as bKash, Nagad, Rocket, or bank transfers.
  • KYC Service Provider: With approved third parties for identity verification.
  • Legal authorities: In response to a valid court order or request from a government regulatory authority.
  • Technology Partners: For platform operations, such as cloud hosting or cybersecurity service providers.

Betji maintains strict privacy agreements with all third-party partners. They are not permitted to use your data beyond what betji has authorized.

Important: betji never stores or shares your password, payment PIN, or full card number with any third party.

5. Cookie Policy

Cookies are used when you visit the betji website. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies betji uses:

  • Essential cookies: Keeping login sessions active, security tokens — disabling these may cause the site to stop working properly.
  • Performance Cookies: To track page load times and errors. This data is anonymous and aggregated.
  • Functional Cookies: To remember language preferences and personalized settings.
  • Analytics Cookies: To analyze user behavior and enhance our services.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of some features.

6. Data Security Measures

Betji follows industry-leading standards to keep your data secure:

  • SSL/TLS Encryption: All data transfers on betji.xyz are protected with 256-bit SSL encryption.
  • AES-256 Encryption: Sensitive data stored on our servers is encrypted with AES-256.
  • Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
  • Firewall & DDoS Protection: To prevent unauthorized access and attacks.
  • Regular Security Audits: Penetration testing and vulnerability scanning conducted by independent expert teams.
  • Restricted Access Controls: Only authorized personnel have access to your information.
Please keep in mind — no method of transmission over the internet is 100% secure. Make sure your password is strong and never share it with anyone.

7. Your Rights

As a betji member, you have the following rights over your personal information:

1
Right to Access

You can request to know what information we hold about you at any time.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information. We will act promptly.

3
Right to Erasure

You may request deletion of certain data after account closure, subject to legal limitations.

4
Right to Data Portability

You may request a copy of your data in a structured, portable format.

5
Right to Restrict Processing

You may request that we stop using your data for specific purposes.

6
Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise these rights, please contact our support team. We typically respond within 30 business days.

8. Data Retention Period

How long betji retains your data depends on the type of information and applicable legal requirements:

  • For as long as the account remains active: Account information and transaction history.
  • 5 years after account closure: Financial transaction records (in accordance with anti-money laundering regulations).
  • 3 years after account closure: KYC documents.
  • 90 Days: Support chat and communication logs.
  • 30 Days: Session logs and IP records.

After the retention period expires, data is securely deleted or anonymized. Some data may be kept longer due to legal obligations.

9. Child Protection

Betji strictly does not provide services to anyone under the age of 18.

Age is verified at registration and confirmed through ID documents during the KYC process. If we discover that an account has been opened by someone under 18, the account will be immediately closed and all associated data deleted.

For parents and guardians: If you believe your minor child has created an account on betji, please contact us immediately at [email protected]. We will take swift action.

10. Changes to Privacy Policy

Betji may update this Privacy Policy as needed. When significant changes are made, we will:

  • We will post a notice on the website.
  • Registered users will be notified by email.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend revisiting this page from time to time.

11. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: Typically within 24–72 hours

Our privacy team takes your requests seriously and works to resolve them as quickly as possible.

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Join betji with your privacy protected

Once you have read betji's Privacy Policy, go ahead and register with confidence. Every piece of your information is protected with the highest level of security. Get started today on Bangladesh's most trusted online gaming platform.

  • Data secured with SSL encryption
  • No data is sold to third parties
  • 24/7 Bangla Support Available
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